Returns & Exchanges
At Centrum Leisure Singapore, we want your fashion find to fit perfectly. If you are not completely satisfied with your purchase, we offer a 14-day return and exchange window for all unworn apparel with original tags attached.
Return Process
- 1.Initiate Your Request
Log in to your account and select the order you wish to return, or email our support team with your order number and reason for the exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are intact and the garment is free from perfume, makeup, or signs of wear.
- 3.Drop Off or Collection
Choose between dropping off your parcel at our designated Singapore collection points or scheduling a courier pickup for a small flat fee.
- 4.Quality Inspection & Refund
Once our team verifies the condition of the items, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.
